It is evident that social media is a fantastic tool as the first milestone of internet marketing as you are able to build relationships with customers and fans of your product/business. It does not matter whether you are a large or small company; this media platform can be applied to show your audience that you can be trusted. Social media provides you with the tools to build trust, showing your business as a high quality service that will allow you to generate conversations with your customers.
Here at PurpleFruit, we are fully committed to the management of your social marketing functionality by generating effective leads and results. Our specialists in this area are fully experienced in the field of social marketing, providing you with expert and professional service.
A dedicated member of our in-house team will be assigned to the management of your social marketing platform, creating a facebook and twitter account on the behalf of your business. The result outcome is to essentially promote your business and its product to potential and existing customers and to create a strong communication lever that will expand your demographic. The social marketing functionality will reach potential customers and then turn them into existing customers.
Tweets and updates in packages will be created to target and encourage users to engage in your business. The topic of conversation will be to generate a solution to a problem. This will be done by discussing the customer’s needs/ problems, leading to a solution that your business is able to provide and then to ultimately offer information and direction for the customer to obtain the service.
Furthermore, the conversation held will be viewable to the users that follow your company and to the potential customer that is tweeting back to us, thus allowing other users to become involved in the conversation and to therefore generate a wider range of advertisement. In addition, this package allows us to answer any questions, comments and queries from customers allowing us to maintain a high quality aftercare customer service and an on-going dialogue.
Any technical or order related questions would be forced on to yourself and we will respond with your answer